Please review our company policies below. If you have any questions, please reach out to us.
Missed Tutoring Sessions
If your student misses a tutoring session without notice, that session will be charged as we are unable to offer that time to another student.
All cancellations for private instruction must be made 48 hours prior to the session so that we are able to offer the time to a student on our waitlists. If a cancellation is made less than 48 hours prior to the scheduled session, it is at the discretion of the tutor to reschedule. If a student does not arrive for a tutoring session within 20 minutes of a scheduled meeting, it is at the discretion of the tutor to continue to wait for the student.
Endeavor Academics will refund tutoring packages 48 hours prior to the start of the class or first tutoring session, minus a 10% processing fee. Within 48 hours of a tutoring package starting, we cannot issue refunds.